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22nd June 2021 2022-11-01 10:12

Be ready to WelcoMe your customers

Key solution for front line staff training and support of disabled customers & visitors

No credit card required

Trusted by 100+ brands

Westminster Council
Westfield
St James Quarter
Edinburgh Council
Edinburgh Airport

How does it work?

WelcoMe lets you start conversations with disabled customers before they even visit your venue.

1

Create Venue Profile

Add your venues accessibility information and details
2

Share with your visitors

Add your widget to your website, integrate into your customers visit journey
3

WelcoMe your customers

Meet your customers with all teh information in your hands to provide a 5 star service

Simple, yet powerful

Create better relationships with your customers by providing clear accessible information. It's that simple.

It is not just about building the physical infrastructure

WelcoMe empowers venues to create a culture of customer service excellence.

Enables you to seamlessly manage, understand and assist your disabled customers.

With WelcoMe you will know your customer before they walk through the door.

Train your staff

WelcoMe helps you to provide the best service you can to all of your customers, including those who use mobility devices.

With WelcoMe, you’ll be able to train your staff on how best to support your disabled visitors, in the moment.

WelcoMe Platform
DELIVERABILITY

Industry-leading features and technology

Integrations

Embed into existing user journeys

Training

Enhanced accessible training

Data Security

Cyber Essentials Plus certified

Really simple pricing

No hidden fees, no limits

Monthly Annually

standard

£
40
/ month
Perfect for getting started
  • Accessibility profile
  • Widget
  • Basic Training
  • Online Support
No credit card required

Enhanced

£
50
/ month
Enhance Visitor Experience
  • All Standard features plus
  • Integratiions
  • Staff Training
  • Multi venues
No credit card required

enterprise

POA
Bespoke Enterprise Solutions
  • All enhanced features plus
  • Data Metrics
  • Account Manager
  • Enterprise SLAs

standard

£
480
/ year
Perfect for getting started
  • Accessibility profile
  • Widget
  • Basic Training
  • Online Support
No credit card required

Enhanced

£
600
/ year
Enhance Visitor Experience
  • All Standard features plus
  • Integratiions
  • Staff Training
  • Multi venues
No credit card required

enterprise

POA
Bespoke Enterprise Solutions
  • All enhanced features plus
  • Data Metrics
  • Account Manager
  • Enterprise SLAs

People love us

Heres what our customers say about us

Nick Peel

Managing Director SJQ
We understand that visiting new places can cause stress and anxiety, which is why we have partnered with WelcoMe and Appointedd to provide this unique service and allow people to let us know their intention to visit in advance and express any support they may need.

Simon Berry

Optometrist
My staff can be more confident they know what additional support our patients may need, and our patient can be more relaxed knowing that we are aware of any requirement they might have.

Gordon Dewar

CEO
With over 80,000 people who could use this service travelling through Edinburgh Airport every year, many of them with “hidden” disabilities, we could not be in a better position to demonstrate this amazing service to the greatest number of people. We hope by doing so, we can promote Scotland as being the epicentre of this innovation

Ken Macintosh

Presiding Officer
We are proud to be recognised as a five-star visitor attraction in Scotland and we are always looking at new ways to ensure that everyone, regardless of their needs, can visit Holyrood and have a positive experience. WelcoMe enables us to respond quickly and effectively to the needs of our visitors who need additional assistance

Paul Wishart

Centre Manager
We care about our customers, so we are delighted to announce that we are the first shopping centre in the world using WelcoMe, so we can provide even better customer service to all our disabled customers whether their condition is visible or hidden. Being inclusive and accessible is really important to us and it will help us give the best service possible to our disabled customers

Start your 14-day Free trial

Start your accessibility journey today.

Westminster Council
Westfield
St James Quarter
Edinburgh Council
Edinburgh Airport